Berks Visiting Nurse Association

CSR - Scheduling - Weekends Only

Job Information
Ref ID: 345-10-00
Location: Wyomissing
Base Pay: N/A
Employee Type: Hourly
Industry: Home Care Services
Manages Others: No
Job Type: Clerical
Required Education: High School Diploma
Required Experience: 1 Year Experience in Healthcare Setting
Required Travel: None
Relocation Covered: No
Description: Berks Visiting Nurse Association is currently seeking an hourly CSR Scheduler to provide Weekend schedules for client services, answers telephone calls from clients and families regarding scheduling inquiries regarding their home health care providers and maintain records in a manner which complies with Corporation programs and policies. The CSR works under the direction of the Team Leader.

The Client Services Representative is responsible for data entry, accessing medical information from the computer to perform scheduling; maintaining current knowledge of billing sources to assure accurate billing; answering the telephone and relaying messages accurately to the appropriate person; scheduling new admissions; contacting staff concerning their schedule changes; contacting clients when necessary concerning the date, day and time of visits, and rescheduling clients as necessary due to planned or unplanned absences.

REQUIREMENTS
High School Diploma, preferably with commercial or business program courses or equivalent experience, experience in health care, preferrably home care setting, ability to read maps and give directions clearly, ability to accept supervision, data entry skills, ability to type 40 words per minute.

Must be available for 2 weeks full time (M-F) for orientation before weekend schedule begins.
Facility: Berks Visiting Nurse Association
Specialty: Health Care Customer Service/Clerical
Schedule: Hourly
Scheduled Hours: Sat & Sun
Weekends: Yes
Holidays: Only if falls on a weekend
On-call: None
Licensure: None
Additional Information: FOR CURRENT EMPLOYEES
To apply internally, please fill out a bid form which can be found in the HR form area of the Pottstown office or the HR Dept in the Wyomissing office, and submit it to the HR Department.

ABOUT US:
Berks Visiting Nurse Association is part of a family of home care providers serving southeastern Pennsylvania. Our nonprofit organization, including our affiliated agencies in Allentown and Pottstown, are accredited by the Community Health Accreditation Program and State licensed as well as Medicare and Medicaid certified. Serving: Berks, Lancaster, Lebanon, Lehigh, Montgomery and Schuylkill Counties. E.O.E.

Contact Information
Contact: Susan Curtis, HR Recruiter
Email: susan.curtis@hhcminc.org
Phone: (610) 378-0481, x3109
Fax: (610) 288-2012